Handling of Customer Data & Intellectual Property Rights (IPR)
Data Protection and Data Security
The protection of customer data and intellectual property is a top priority for us. We implement comprehensive technical and organizational safeguards to reliably protect personal data on our website and, in particular, within our internal customer portal.
Secure Infrastructure
All data transmissions are protected using modern encryption standards (TLS/HTTPS). Our servers are hosted in certified data centers that meet stringent security, access control, and compliance requirements.
Strict Access Controls
The internal customer area is accessible exclusively via password-protected, role-based user accounts. We employ multi-factor authentication (MFA) and configure access permissions to ensure that sensitive information is available only to authorized individuals.
Data Minimization and Purpose Limitation
We collect only the data necessary to deliver our services and process it solely for clearly defined, legitimate purposes. Personal data is never sold or shared with third parties without explicit authorization.
Regular Security Assessments
Our systems are continuously monitored and protected through regular security scans, audits, and software updates. Any identified vulnerabilities are addressed promptly.
Transparency and User Control
Customers retain full control over their data at all times. Upon request, we provide access to, correction of, export of, or deletion of personal information—clearly, transparently, and without unnecessary barriers.
Enterprise-Grade Network Protection
Our network and connected devices are protected against cybersecurity threats through Comcast Security Edge, providing an additional layer of robust, enterprise-grade security.
Compliance with U.S. and International Standards
Our data protection practices comply with applicable U.S. data protection regulations and align with international standards, including key principles of the GDPR relating to security, transparency, and user rights.